Online Security Access

Email Security Tips
Use your email safely by keeping in mind the following

Don't reply to any e-mail that requests your personal information.
Be very suspicious of any business or person who asks for your password, PIN (Personal Identification Number), or other highly sensitive information.
Learn to spot fake emails and fake websites.
Fraudsters set them up to deceive people into giving away their passwords and bank details. The technical word for this is “phishing”.
For example, they might send you an email that looks like it comes from us and it might contain a link to a website that looks like this one. When you try to log on, they can steal your password. They could also ask you to make a phone call or reply by email. They are good at making their emails and websites look realistic. But you can often spot the fake ones:
- Unreliable and suspected looking email or web addresses.
- Poor design, typos or bad spelling.
- They ask you to do something unusual.
- A site doesn't display the padlock symbol in the address bar when you log in.
If in doubt, check with us first. Avoid clicking on links in emails. A starting point on protecting yourself online is to use the software we refer to from this site. Rapport software and up-to-date web browsers block fake websites.
Minimize the use of attachments.
Copy and paste text as often as possible.
Question unsolicited/unwanted documents.
Unsolicited bulk mail and commercial email can put you and your organization at risk. Questioning it means not opening it, not passing it on, and notifying your system administrator immediately.
Never respond to spam email.
For a spammer, one "hit" among thousands of mailings is enough to justify the practice. Instead, if you want a product that is advertised in a spam email, go to a Web site that also carries the product, inquire there, and tell them you do not approve of spam methods and will not support a company that uses spammers.
Never respond to the spam email's instructions to reply with the word "remove".
This is just a trick to get you to react to the email - it alerts the sender that a human is at your address, which greatly increases its value. If you reply, your address is placed on more lists and you receive more spam.
Never sign up with sites that promise to remove your name from spam lists.
These sites are of two kinds: genuine AND spam address collectors. The first kind is ignored (or exploited) by spammers, and the second is owned by them. In both cases your address is recorded and valued more highly because you have just identified it as read by a human.
Question executable programs received via email.
This is a common means for passing on viruses. Do not open them, do not pass them on, and notify your system administrator if you receive them.
Disable macros on your machine.
To do this, you will need to open the application. On Word 2000, select Tools, then select Macros, then select Security, and then checked High: Only signed macros from trusted sources will be allowed to run. Unsigned macros are automatically disabled.
Make sure that file extensions are viewable.
This will alert you to files of the following types .. exe, .vbs, and .shs. To view file extensions in Windows, select the Start menu, then select Settings, then select Control Panel, then select Folder Options, then select View, then UNCHECK the command that reads Hide File Extensions for Known File Types.
Notify the person you received an infected file from.
This helps them correct the problem within their system before passing the virus on to other users.
Monitor your transactions.
Review your order confirmations, credit card, SMS transactions, and bank statements as soon as you receive them to make sure that you are being charged only for the transactions you made. Immediately report any irregularities.
Keep your virus protection up-to-date.
If you experience anything that arouses your suspicions, please reach our call center representative on 16990 from inside Egypt, and +2 (02) 16690 from outside Egypt.

Protect your mobile phone
Your mobile phone may contain personal information

You may even use it for internet banking and online shopping.
For example, they might send you an email that looks like it comes from us and it might contain a link to a website that looks like this one. When you try to log on, they can steal your password. They could also ask you to make a phone call or reply by email.
You may want to think about:
- Setting and using a security PIN code.
- Adjusting the phone settings so that it locks automatically if you don't use it for five or ten minutes.
- Not storing passwords or other sensitive information on your phone in a way that can be understood by someone else.
- Not storing your home phone number and address under 'home' in the contact list (you wouldn't want a thief to be able to know your address and be able to check if you're home).
- Be wary of voicemail and text message scams.
- Clicking on links in text messages can be risky - be careful If you lose your phone, report it to your mobile phone provider immediately. Make a note of your phone's IMEI number (dial *#06# to get it).

This will make it easier for your phone company to disable a stolen phone.

Online Banking Security
Protect your information every time

You have to protect your information at all times over the internet or during your normal banking activities by simply following these tips:
Protect your Password and Personal Information.
Do not use passwords that are easy to guess, e.g. your name, your date of birth, your telephone number(s), etc.
Use a combination of upper and lower case letters as well as numbers.
Do not share your password with anyone and do not use the same password for other websites.
Change your password frequently and never write it down.
Always log into Internet Banking via our sites at the following addresses: bdc.com.eg and not through other links.
Avoid logging into Internet Banking from Internet Cafes, Libraries or public sites.
Always close the window once you have logged out of your Internet Banking session.
Important: No one at BDC will ever ask you for your internet banking password. If someone does ask you for it, they do not represent the Bank and you should not under any circumstances provide this information.
Protect your Computer and Internet session:
Never share your computer.
Use a password on your PC to prevent unauthorized access to your information.
Be wary of opening email messages from untrustworthy sources, especially if they contain attachments.
Do not reply to emails that request your personal information. They may appear to come from a trusted friend or business, but they are designed to trick you in disclosing sensitive personal information.
Use personal firewalls and anti-virus software.
Avoid downloading software such as screen savers, desktop themes, games, and other executable type programs from websites that are obscure or unidentifiable. These programs may contain Trojan viruses that would enable hackers to monitor or take over your PC.
Disable all unnecessary services running on your computer.
Always verify that the site is the genuine BdC site.
Do not leave your internet banking session unattended at any time.
Before you start your internet banking session, ensure that all other internet sessions are closed. If your internet banking session is open, we recommend that you do not open other internet browsers at the same time.
Please contact our call center on 16990 in case you receive fraudulent emails or require any assistance using our Internet Banking service.

Avoid online fraud and con tricks
If it's too good to be true, it probably is

When it comes to protecting yourself and your money on the internet be wary of ridiculous deals.
Criminals may contact you by email, through websites you use, via SMS or even by phone. It pays to be on your guard as they can be quite convincing.
Here are some warning signs:
- Big promises: "You have won the lottery".
- Big threats: "Your account has been hacked".
- A false sense of urgency: "Act now or it'll be too late".
- Unnecessary secrecy: "Don't tell anyone".
There is no reason for them to contact you. Did you even buy a lottery ticket?
Business opportunities' that involve holding or receiving money for strangers.
If an attachment looks suspicious, don't open it. Don't install software unless it comes from a website you trust. If it doesn't feel right, take your time.
If you suspect that there is a problem with your online banking, you can always talk to us first.