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Hisham Hendi

Non-Executive Board Member

Hisham Hendi (born in 1980) is an Egyptian currently living and working in Tanzania. He is currently the CEO of Vodacom Tanzania Plc, a multinational telecommunication company. Hisham was born and raised in Cairo, He holds a bachelor degree of Business Management, faculty of commerce (English Section) - Cairo University in Egypt and is a graduate of 2 executive programs from IMD Business School in Switzerland and London Business School in UK. A Chief Executive Level Telecoms Expert with 17+ years’ experience in transforming and building profitable businesses for an FTSE100 and NASDAQ listed global telecom giant in the EMEA region. Hisham is currently the CEO of Vodacom Tanzania Plc , and is responsible for running all facets of the business, he is passionate about new emerging technologies and the opportunities they offer to improve people’s lives. As such, his focus is on mobile financial services, digital transformation, customer value, innovative solutions and new ways of working which help businesses to gain a competitive edge, improve organisational capability and maximise performance. Prior moving to Tanzania, Hisham worked as Chief Commercial Officer for Vodacom International Business based in South Africa, where he led the design and implementation of all commercial strategies across all Vodacom African markets, in addition to serving as a board member in Vodacom Tanzania & Vodacom Mozambique. Hisham worked in Vodafone Egypt, for more than 8 years across different areas within the commercial business, prior heading to South Africa he was leading the consumer marketing. Previously, he was in Vodafone Group in London, where he focused on growing partner networks consumer revenue across 13 different markets in Latin America, Europe & Middle East. He is dedicated to creating unique/winning customer value propositions and establishing sustainable and highly responsive ‘fit-for-purpose’ operations which enable businesses to provide ‘best-in-class’ services to customers at optimal costs and realise business goals. His portfolio of successes includes turning Vodacom in Tanzania into the market leader position and gaining a place amongst the Top 100 most valuable businesses in Africa. He likes to share his experience to develop the wider sector as he is passionate about the digital era and the opportunities is presents in transforming lives, this has led him to regularly speaking on various business forums on behalf of the industry and also sitting as Chairman of the Tanzania Mobile Network Operations Associations.