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Customer Protection Guide
Customer Protection Guide

Central Bank of Egypt (CBE) continues to sustain efforts aimed at the protection of bank customers.
CBE works by continuously enhancing the concept of transparency and disclosure in financial and banking transactions carried out by banks for their customers in all sectors.
Our aim at BDC is to create a fair based and balanced environment that makes it convenient to safeguard customer rights while protecting the banking sector, guided by the best world practices.

To view Customer Protection Guide click here.